SMS Terms and Conditions

SMS Consent Communication
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Spokes Bicycle Rentals, you may receive messages related to the following:
- Conversational external: Emergency situations, including issues with your product, images regarding your current location, and estimated time of arrival for assistance from our team.
  - Example: “Hello, we are reaching out to confirm your location by requesting a photo of your maps via Google Maps so we can locate you efficiently. We will be there in approximately (minutes).
Message Frequency
Messages will only be used if needed during the time of the rental use. Messaging frequency will not exceed 10 SMS per day.
Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method
You may opt-in to receive SMS messages from Spokes Bicycle Rentals in the following ways:
- By filling out a electronic/paper form
Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://spokesbicyclerentals.com/contact-us/

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Message and data rates may apply.
You can opt out at any time by texting “STOP.
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary

If you have any questions or concerns about this Privacy Policy, your personal data, or your rights, please contact us at: